‘With exclusion clauses and unfair terms, the house doesn’t always win’

“Exclusion clauses in consumer contracts must be adequately signposted, with their meaning and effect highlighted: Andrew Green v Petfre (t/a Betfred). In 2018, Andrew Green played a blackjack game on Betfred’s mobile app. After five hours, he had winnings of £1,722,500.24. However, when he tried to withdraw his jackpot, he was prevented from doing so. Betfred informed him that there was a glitch in the game and refused to pay out. Mr Green issued a claim for the money …” (more)

[David Siesage, Compact Contract, 26 April]

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