ABSTRACT
… Key Findings: Overall, the privacy policies and terms of service across various digital services present individuals with a considerable amount to read. 57 of 70 services require an hour or more for the reading of both the terms of service and privacy policy materials. 34 of 70 services require two hours or more. Some policy materials are extremely long, requiring a considerable amount of time to read. For example, TELUS has policy materials reaching 123,049 words, which would take 10.2 hours to read …
Obar, Jonathan A, Unpacking ‘the Biggest Lie on the Internet’: Assessing the Length of Terms of Service and Privacy Policies for 70 Digital Services (June 1, 2022).
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