Digitalization constitutes one of the fundamental trends of this century. Compared for its disruptiveness to the Industrial Revolution and the advent of steam powered machines, the digitalization process has in fact touched the very essence of the value-creation mechanisms and consumption patterns of our economy and society. Online platforms have emerged as new key actors of the digital economy. As a consequence of their multifaceted nature, there is no consensus on a single clear-cut definition. Agreement exists, however, on …
Laura Seritti, Online Shopping and Quality Problems: What Safeguards for Platform Users Under the EU Consumer Protection Regime?, Journal of European Consumer and Market Law, volume 10, issue 5 (2021) pp 180–189.